FAQ and Support

First timer FAQ’s



  • What is Boox and who is it for?

Boox is an easy to use online accounting service for contractors in the UK. If you have your own Limited Company and need help and advice on accounting and taxes, then Boox is for you. Whether you’ve been trading for a while or are just getting started, we can help.

  • How do I get started?

Simply register your interest and one of our consultants will get in touch. Alternatively, give us a call on free phone 0808 168 0422. Set up is FREE. We can incorporate your company within 24 hours and set you up with a Natwest business bank account within 5 working days.

  • Why should I use Boox?

With over 8 years’ experience and a team of qualified accountants available to help you every step of the way, you can be assured that Boox will look after your every accounting need. We can help with anything from How to claim your business expenses to Understanding IR35.

  • What does Boox cost?

£65 plus VAT per month. Our software downloads your daily business bank transactions directly from Natwest so we can reconcile your bank account in a very cost effective manner.

If you use another bank, our fees are £95 plus VAT per month, this because we then have to request bank statements manually.

  • What’s the difference between a Limited company and an Umbrella company

A Limited Company is owned solely by you, the director. And you are able to receive dividend income from the company. Dividends are extremely tax efficient in the UK and you can claim all your business expenses through your Limited Company.

An Umbrella company is used by more than one contractor. You can only claim certain types of business expenses (depending on the Umbrella provider) and all your income is subject to PAYE and NI.

  • How does Boox Limited Company service work?

Once set up, simply enter your Expenses and Invoices online, sit back and relax. We then do the nasty accounting and tax calculations for you and you simply pay yourself from your business bank account to your personal bank account.

  • Do I get anything for referring a friend?

Yes. We will give you 3 months’ free accounting, worth £234, for every friend you refer to us. They just need to sign up to the service with your special referral code that we give to you.

  • Is my data safe and secure?

At Boox we use the latest security software to protect our customers’ accounts and details. Your business data is safely hosted online, which means that you can also access it from anywhere you and the rest of your team happen to be. Access to the back-office administration area is over an SSL encrypted connection (look for the browser padlock)

  • What if I need more help

Your dedicated Accountant can help you with anything regarding the Boox service. If you’d like a quick chat on the phone we’re available 24/7 on 0808 168 0422 and if you have a complaint then please call us or email info@boox.co.uk – we value your input!