One of our fundamental principles is maintaining your privacy. We take the responsibility of protecting your personal & financial information seriously.
Last Updated 26 June 2012
This policy may be updated in the future and we’ll upload the new version here on our website.
When you create an account and enter or upload data into Boox, you retain full ownership of that data. Only you control the access to your Boox account and you retain responsibility for who has access to your account (for example, you may give access to your accountant). It is your responsibility to protect and safeguard your password and log in credentials used to access your account.
We handle your data in accordance with the UK’s Data Protection legislation and we employ the use of technologies such as data encryption, firewalls and server authentication to protect the security of your data.
Boox may from time to time employ third parties to conduct research and usage activities on our website. These third parties may place a ‘cookie’ on your browser when carrying out their work; however no personal information of yours is shared.
Bank Account details and Account Transactions
In order to use Boox effectively and to reconcile your banking transactions, you will be required to enter your business bank account details (account number and sort code). You will also need to upload or manually key in your banking transactions for reconciling. This data is used for accounting and tax calculation purposes and while it’s not likely that it can be used fraudulently, we note that this information is sensitive and we are very cautious how we store it.
At Boox we’re consistently checking that our hardware and software has the right specifications to carry out the job required for all our clients. For this reason we might log your computer’s IP address (this is your PC’s personal identification number when connected to the internet).
This also allows us to monitor usage trends, such as when you logged in, how long you logged in for and how much data has been entered or transferred.
Your Personal Information we collect
When creating a Boox account you give us your name, contact information and other information about your company. This information is used to:
- Verify your identity for security
- Allow us to help you with your queries
- Manage your billing
- Allow you to create invoices and log expenses to create accounts
- Add you to our Newsletter if you have chosen to receive it
Cookies used within our website:
|PHP||phpsessid||d0rouk1tlse1jm5ivaqfot03e7||This Generates a random Session ID and stores it in a cookie on the user’s computer.|
|WordPress||wp-setting-time-5||1338888683||Our website is built using WordPress and these cookies ensure that the website works correctly.|
|WordPress||wp-settings-5||m1%3Do%26m4%26m3%3Do%26uploader||This cookie ensures that the widgets in our website works correctly.|
|_utma||Google Analytics||38293296.2127221354.1339562859.||This stores each user’s number of visits, and the time of the first visit, the previous visit, and the current visit|
|__utmb||Google Analytics||382932126.96.36.1999562859||The utmb cookie calculates how long a visitor is on the site for. It takes a timestamp of the exact moment when a visitor enters the site and expires at the end of the session.|
|__utmc||Google Analytics||38293296||The utmc cookie takes a timestamp of the exact moment in time a visitor leaves the site. It waits 30 minutes, and then expires as it has no way of knowing when a user closes their browser or leaves the website, so it waits 30 minutes for another pageview to happen, and if it doesn’t, it expires.|
|__utmz||Google Analytics||38293296.1339562859.1.1.utmcsr=||The utmz cookie keeps track of where the visitor came from, what search engine was used, what link was clicked on, what keyword was used, and the geographical location when they accessed the website. It expires in 15,768,000 seconds – or, in 6 months.|
Cookies are tiny strips of data that are temporarily stored on your PC’s (or any device’s) memory when you use our website. This allows your login credentials access to the Boox service while you’re using it for that session and the cookie automatically expires after 10 minutes of inactivity.
These cookies contain no personal information. We strongly advise that you don’t use any “Remember Me” features if logging onto the service from a publicly accessible device.
More information on cookies can be found at www.allaboutcookies.org, which includes information on how to set browsers to reject cookies.
Credit and Debit Card Information
When your free trial expires you will be required to enter a valid Credit or Debit card to pay for continued use of the service. This information is never stored on our system and is passed directly to our payment service provider (RBS World Pay) over an encrypted link.
You can export a full copy of all your data whenever you like as a Microsoft Excel file.
From the date that you cancel your Boox account we will keep your data for 90 days, allowing you enough time to export/extract it. After 90 days, all your data is permanently deleted from our servers. This is irrevocable. We do keep billing records for our own accounting purposes as is required by law. After cancellation we no longer have a legal right to bill your debit/credit card.
Sharing your data with others
Boox may share your information we hold with any person, business or other organisation (including their advisers) who might take over our rights and/or responsibilities that we have under agreement with you to allow them to prepare for taking over these rights and/or responsibilities.
Boox also reserves the right to work with any law enforcement bodies in any investigation of alleged unlawful activities in using our service or relating to our website users. Boox will also carry no legal liability for these disclosures of your information.
You and your Rights
- You have the right to unsubscribe from our email newsletter at any ime by writing to us or emailing us.
- In order to pride you with the best possible service we require up to date accurate information about you as a customer. You should inform us whenever any personal information changes and you can request us to update any personal information by sending the correct information in writing or by emailing us.
- At any time you have the right to receive a copy of all personal information that Boox holds about you. This can be requested in writing or by sending us an email. We may charge an administration fee of £10 to cover our costs in providing this information.
- Further details information about your rights can be found on the UK Information Commissioner’s website at www.ico.gov.uk